Senior Systems Administrator II – Desktop Support – Top Secret Clearance
Feb 21, 2024
Government IT Division
Port Hueneme, California, United States

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.


 

Job Description

We have an opportunity for a Senior Systems Administrator II – Desktop Support position to support our government customer.

The position is required to be onsite.

 

This position will require U.S. citizenship and an active DoD Top Secret with SCI clearance and the ability to obtain and maintain a Counterintelligence (CI) Polygraph. 

Responsibilities

The Systems Administrator II – Desktop Support are the Tier 2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer’s IT business and mission-focus enterprise systems. The Systems Administrators will be directly responsible for planning, receiving, prioritizing, documenting, and actively managing end client computing. The Systems Administrator will use common vendor provided, as well as custom internal, management tools to provide consistent desktop configuration and end-user experience. The Systems Administrator must be comfortable handling complex development requirements independently as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team.

The IT Enterprise Desktop team supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), high-performance graphic workstations, thin clients, huddle room conferencing systems, printers, scanners, multifunction printers, and end points on a cross domain solution.

Qualifications

 

  • Shall have 5 or more years of experience working in an enterprise IT desktop administrator role.
  • Demonstrated experience deploying and managing end-client computing of Microsoft Windows desktop platforms or ThinLinux.
  • Demonstrated experience providing Desktop Support services to a variety of EUC platforms and applications such as thick, thin, and zero clients – both “physical” and “virtual” – persistent and non-persistent (Citrix Desktops (formerly XenDesktop), appV, and Windows Terminal Services).
  • Demonstrated experience working directly with customers – in person or over the phone – to elicit all necessary details to capture their IT end-client computing requirements accurately and completely.
  • Demonstrated experience with Microsoft and third-party application software installation, configuration, life cycle, management, metering, monitoring, etc.
  • Demonstrated experience patching to include operating systems, Microsoft, and third-party patching to include research, testing, installation, troubleshooting, and rollback as needed.
  • Demonstrated experience operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs).
  • Shall meet the Cyber IT/Cybersecurity Workforce (CSWF) System Administrator (451); Intermediate Level for SECNAV M-5239.2 compliance. (See Navy Cool Website)

 

Education: 

Bachelor’s Degree from accredited University; or

 

Certifications: 

Certification: CompTIA Security+ CE; or

GIAC Security Essentials Certification (GSEC); or

Systems Security Certified Practitioner (SSCP)

 

 

Security Clearance Requirements:

  • This position will require U.S. citizenship and an active DoD Top Secret with SCI clearance and the ability to obtain and maintain a Counterintelligence (CI) Polygraph. 

 

Desired Qualifications:

  • Familiarity with Microsoft PowerShell and its local and remote diagnostic and analysis capabilities. 
  • Familiarity with basic Networking troubleshooting concepts and approaches.
  • Familiarity with supporting internally escalated tickets from a Service Desk team.
  • Familiarity with implementing, troubleshooting, and reporting for IAVAs and IAVBs.
  • Familiarity with remediating IA and INFOSEC findings as reported by Tenable Security/CND, etc.
  • Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across a globally dispersed IT enterprise.
  • Demonstrated experience operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs).

 


 

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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